Payment & Delivery

We dispatch deliveries to all Finnish addresses (except the Åland islands) via Posti. You can also pick up your order at our shop in central Helsinki.

We offer Free shipping in Finland for orders over € 100

Pickup from Costo x Pure Waste Concept Store €0.00
Yrjönkatu 34, 00100 Helsinki, Finland. Open on Mon-Fri 10-18 and Sat 11-17.

Posti- Post parcel €3.90
The parcel is delivered to a post office or a parcel locker of your choice.

Posti - Parcel with home delivery €9.90
The parcel is delivered to the delivery address at an agreed time.

The shipping company will send you an electronic notification when your package is ready to be picked up. Please make sure that the order confirmation shows the correct delivery address, email address and phone number, as they are the ones that partners such as Posti. We are not responsible for incorrectly entered delivery or contact information, the resulting delivery delays or parcels being returned undelivered.

Undelivered parcels
Please note: The post office and PostNord will store the parcel for seven days. Not picking up a parcel is considered a return. We charge €7.80 in delivery and return fees for parcels that the customer does not pick up.

Delivery times
You will get an email notification when your order has been processed and transferred to Posti or DHL for delivery. The delivery time depends on the delivery method and address.

Finland: 1–4 working days

We offer Free shipping in Europe for orders over € 100

DHL is our primary partner for orders dispatched outside Finland. DHL delivers parcels to the recipient’s delivery address. Posti also delivers to Estonia, Latvia and Lithuania. Posti delivers the parcel to the nearest pickup point.

Posti – Estonia, Latvia and Lithuania €5.90
DHL – EU countries (excl. Iceland, Cyprus and Malta) €9.90
DHL – Switzerland, Norway, Iceland, Great Britain, Cyprus and Malta €14.90
DHL – rest of the world €24.90

Taxes and Duties
In deliveries outside the EU, the customer is responsible for the customs duties and taxes in the destination country.

Delivery times
You will get an email notification when your order has been processed and transferred to Posti or DHL for delivery. The delivery time depends on the delivery method and address.

EU countries: 2–6 working days
Rest of the World: 4–10 working days

RePack package
We fight for fast fashion and the unsustainable fashion industry. RePack is a natural choice that offers an alternative to disposable packaging. We pack orders in reusable RePack packages, with a couple of exceptions (orders of single T-shirts).

Please help us and the environment by posting the package back to us, either empty or with products you want to return. This means the package can be used again for delivery across the country or worldwide.

You can read the return instructions and additional information about RePack here.

Methods of payment

Klarna Account, Klarna Invoice & Paypal
Online payments are made by using the website of Paytrail Oy (former Suomen Verkkomaksut Oy)

Payments by Visa, Visa Electron, MasterCard
Suppose you would like to pay by Visa, Visa Electron or MasterCard. In that case, Pure Waste Textiles Oy will act solely as the marketer of the respective products and services and provide the products to the buyer. Paytrail Oy will handle all complaints and claims for compensation.

Concerning payments made by Visa, Visa Electron or MasterCard, Paytrail Oy acts as the product's merchant, and the trade transaction takes place between the customer and Paytrail Oy. The seller is liable to meet all the responsibilities related to the trade. Paytrail Oy is also the recipient of the payment.

Online banks
Paytrail Oy (FI21228397) provides financial and payment services for online payment in cooperation with Finnish banks and credit institutions. Paytrail Oy buys the payment and disburses it to the seller. For the customer, the service functions like a conventional online payment.

Paytrail Oy
Business ID: FI21228397
Ohjelmakaari 10
Phone: +358 207 181830